Shipping policy

SHIPPINGS & RETURNS

We ship orders using Royal Mail, DPD, DHL, FEDEX. All orders require mandatory processing times within our delivery times. Once you have successfully placed your order, order processing will automatically begin thirty minutes thereafter. Once processing has begun, orders cannot be changed nor modified. Delivery addresses cannot be amended without cancelling and replacing a new order.

All deliveries requires a signature

IF YOU NEED YOU ORDER SOONER THAN THE PROPOSED DELIVERY TIME PELASE EMAIL US BEFORE PLACING YOUR ORDER

UNITED KINGDOM

Saturday delivery available orders must be placed by Friday, 12pm.

Next business day delivery available- orders must be placed by 12pm Monday - Thursday.

Normal Delivery takes 3-5 working days once payment is received. Please allow 1-2 working days for your order to process.

All our UK deliveries are handled by Royal Mail. Please ensure you or someone you know will be present at your delivery address to accept your delivery to avoid any disappointment.

All orders placed on Saturday and Sunday will be shipped on the following working day, i.e. Monday or Tuesday if there is a bank holiday.

During the festive season and Royal Mail strikes, deliveries may be delayed by a few days so please bear this in mind when placing orders around this time.

You will receive a tracking number via email once your order has been dispatched, if you do not receive this within 7 days please email us.

INTERNATIONAL SHIPPING

Please ensure you or someone you know will be present at your delivery address to accept your delivery to avoid any disappointment.

All orders placed on Saturday and Sunday will be shipped the following working day, i.e. Monday or Tuesday if there is a bank holiday.

During the festive season and courier strikes, deliveries may be delayed by a few days so please bear this in mind when placing orders around this time.

You will receive a tracking number once your order has been dispatched, if you do not receive this within 7 days please email us.